About — Obtains Technologies

About Obtains

We build reliable systems and compounding growth engines.

We partner with institutions and companies to align cloud, data, automation and apps to business outcomes — with SLAs, documentation and weekly reporting. Collaboration models include managed delivery, team augmentation and white-label.

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Who we are

Mission

Enable teams to execute faster with reliable infrastructure, clean data and pragmatic software. We measure success through SLOs, MTTR, deployment cadence and business KPIs.

  • Target SLO ≥ 99.9%, MTTR ↓ quarter-on-quarter
  • Dashboards for Ops, Finance and Growth owners
  • Documentation-first handover & training
Vision

Operational excellence made accessible — transparent delivery, predictable SLAs and compounding insights for every institution and company we touch.

  • “No surprises” releases with staging gates
  • Cost visibility and FinOps practices
  • Security-by-default: least-privilege, MFA, vaulting
Values

Ownership • Clarity • Security-by-default • Documentation-first • Outcomes over vanity metrics.

  • Ownership: end-to-end accountability with RCAs
  • Clarity: weekly notes, change logs, demo cadence
  • Outcomes: every sprint ties to a KPI or risk burn-down

Why Choose Us

Trusted by institutions & businesses for growth and reliability

7+ Years of Excellence

Founded in 2018, we’ve been delivering scalable IT solutions consistently. From small startups to government projects, we’ve seen it all and solved it all. Our roadmap is proven, not experimental.

  • Operational since 2018
  • 100+ long-term partnerships
  • Certified IT consulting & ERP delivery
120+ Projects, 80+ Active Clients

Our delivery isn’t just one-off builds — we stay engaged. Weekly reporting, SLAs, and structured handovers mean you can count on continuity.

  • 120+ successful implementations
  • Schools, hospitals, retail & enterprises
  • End-to-end managed service delivery
Cross-Industry Expertise

We understand the nuances of Education, Healthcare, Retail and Government sectors. Every solution is built around compliance, scalability, and real-world workflows.

  • Education: ERPs, exams, e-learning
  • Healthcare: HMS, patient records, billing
  • Retail: POS, inventory, eCommerce
  • Government: MIS, monitoring & reporting apps

Global Presence & Approach

Serving clients across time zones with consistent delivery

6+ Countries

From India to the Middle East, SE Asia, Europe and North America, our clients span multiple time zones and industries.

  • India • UAE • Saudi Arabia • Qatar
  • Singapore • UK • US • Canada
  • Seamless delivery across geographies
🇮🇳 India 🇦🇪 UAE 🇸🇦 Saudi 🇶🇦 Qatar 🇸🇬 Singapore 🇬🇧 UK 🇺🇸 USA 🇨🇦 Canada
Flexible Collaboration

Choose a model that fits your growth journey: Managed delivery, team augmentation or white-label execution for agencies.

  • Dedicated pods with SLAs
  • Staff augmentation for speed
  • Co-branded / white-label delivery
24/7 Support & Reporting

Our helpdesk and delivery teams operate with overlapping hours for all regions. Weekly reporting, SLAs and RCAs ensure transparency.

  • Helpdesk via phone, WhatsApp & email
  • Weekly status reports
  • Real-time dashboards for clients
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Security & Compliance

Access & Identity
  • SSO/MFA, least-privilege, JIT access
  • Key rotation, secrets vaulting, IP allow-lists
  • Audit trails and periodic access reviews
Data Protection
  • Encryption at rest & in transit (TLS 1.2+)
  • Backups with retention, immutable snapshots
  • PII minimization & tokenization where viable
Operational Controls
  • Change control, PR templates, release notes
  • Observability (logs, metrics, traces) & alerting
  • DR drills, BCP runbooks, quarterly RCAs

Toolchain

AWSAzureGCP DockerKubernetesTerraform MySQLPostgresBigQuery MetabasePower BISuperset PythonNodePHP RazorpayStripeWhatsApp GitHubGitLab CISentry

Journey

2018
Founding

Started with managed IT & AMC for SMBs; first education analytics dashboards.

2020
Cloud & BI

Infra migrations to AWS/Azure; CI/CD, IaC; KPI suites for ops & finance.

2022
Products & Integrations

School ERP, HMS, POS & eCommerce rollouts; Razorpay/Stripe/WhatsApp integrations.

2024
AI & Automation

Chat workflows, OCR/LLM pipelines, cost optimization and white-label delivery pods.

Leadership

Founder
Founder & CEO

Ops-first technologist. Previously led infra & data programs across education and healthcare.

CTO
CTO

Cloud, automation and platform engineering. Security by default, documentation first.

Delivery Head
Head of Delivery

SLA governance, sprint hygiene and stakeholder communication across pods.

Credentials

AWS Partner (in progress) Microsoft Partner Google Cloud Ready ISO/IEC 27001 (guided) GDPR aligned SOC-2 readiness

Formal certifications vary by geography and project scope; we align our controls and documentation to your required standard.

Culture & Community

Ownership

Engineers own outcomes. RCAs, playbooks and repeatability over heroics.

Learning

Brown-bags, code reviews, pair sessions and certification tracks.

Social Impact

Discounted programs for nonprofits and public institutions; student mentoring and internships.

FAQ

Where are you based and what time zones do you cover?

We collaborate across India, Middle East, SE Asia, Europe and North America with overlapping hours for stand-ups and demos.

How do you ensure quality and on-time delivery?

Sprint hygiene, staging gates, weekly notes, automated tests, code reviews, SLAs and RCAs. Every sprint ties to a KPI or risk burn-down.

Can you work white-label for agencies?

Yes — NDAs, non-solicit, co-branded docs and client-facing reporting. See Collaboration Models.

What does onboarding look like?

Access & observability enablement, environment parity, SOPs/runbooks, KPI baseline, and a 30-60-90 roadmap with milestones.

Ready to audit, build and scale with confidence?

Book a 30-minute strategy call — we’ll map quick wins and a delivery plan with measurable KPIs.

Book Consultation